FAQs
How do I contact Roll With Mahj with questions?
You can reach us at mahjongmats@gmail.com. We love hearing from fellow mahjong enthusiasts and are happy to help with any questions about your order or our products!
Can I order for a mahjong group or event in bulk?
Yes! Our products are perfect for mahjong groups, clubs, and events. If you're looking to place a larger order, please reach out to us at mahjongmats@gmail.com and we'll do our best to accommodate you.
How do I care for my wooden charcuterie board?
Hand wash your board with mild soap and warm water — do not submerge in water or place in the dishwasher. Dry immediately and condition occasionally with food-safe mineral oil to keep the wood looking beautiful.
What is your return/exchange policy?
Because many of our items are made to order and personalized, we are unable to accept returns or exchanges on custom products unless there is a defect or error on our part. Please double-check your personalization details before submitting your order.
Can I order your products as a gift?
Absolutely! Our products make wonderful gifts for mahjong lovers, game night groups, and friends. Many items include a personal touch that makes them extra special.
What materials are your products made from?
Our products are crafted from quality materials — our charcuterie boards, for example, are made from natural hardwood. We source materials thoughtfully to create lasting keepsakes you'll treasure.
Do you ship internationally?
We currently ship within the USA. Please check back for updates on international shipping availability.
How long does it take to make a custom/personalized order?
Since our personalized items are made to order, please allow extra production time before shipping. We recommend ordering in advance, especially around holidays and peak gifting seasons.
Are your products personalized/customizable?
Yes! Many of our products — like our Mahjong Charcuterie Boards and Ornaments — are custom engraved with your chosen name or mahjong saying. Just enter your personalization details when placing your order.
What is Roll With Mahj?
Roll With Mahj is a mahjong lifestyle brand dedicated to making your game nights more fun and personal. We design and sell custom mahjong accessories, gifts, and keepsakes — from engraved charcuterie boards to coasters, ornaments, and more.